Questions to ask on any demo
In the field
- Can inspectors complete the checklist on a phone? Visits happen in driveways and garages, not at a desk.
- Can you change the checklist to fit how you work? Your checklist is part of what clients pay for.
- Can inspectors add notes and photos to a specific item? A photo tied to the item it shows is far clearer than a pile of pictures at the end.
- Does each inspector see only their own visits? Less to scroll through, and fewer mistakes.
For homeowners
- Does the report carry your logo and colors? The report is the part of your service the owner actually sees.
- Can you review a report before the homeowner gets it? One look catches a missed item or an unclear note.
- Is the report emailed for you? Reports that depend on someone remembering to send them go out late.
For the owner
- Are client rates and revenue hidden from inspectors? You should be able to hand the app to a new hire without sharing your pricing.
- Does it connect to your payroll and invoicing software? Otherwise someone still counts visits by hand at the end of the month.
- Can you import your current clients and calendar? Retyping every client is where switching usually stalls.
- Can you download all of your records? Your reports and photos belong to you.
About the company
- Was it built for home watch? Home watch is repeat visits to the same homes, which is different from one-time inspections.
- What does it cost, and what's included? Ask for the price at your size and what changes as you add homes and inspectors.
How Spare Key IT answers them
| Question | Spare Key IT |
| Checklist on a phone | Yes. Inspectors work through each visit on their phone. |
| Custom checklist | 13 standard questions to start. Edit, remove, reorder or add your own, as multiple choice or written answers. |
| Notes and photos | On any item that needs attention. |
| Inspector schedules | Each inspector sees their own visits. You can give someone the full route. |
| Branded reports | Your logo and colors in the app and on every PDF. |
| Review before sending | Every report comes to you first. |
| Emailed reports | Emailed to the homeowner as a PDF after your review. |
| Pricing hidden from inspectors | Yes. Client rates, revenue and client records are owner only. |
| Payroll and invoicing | Checks, mileage and hours go to payroll each pay period. Monthly invoices, one per client, go to your invoicing software. |
| Importing | Client list from a spreadsheet and upcoming visits from your calendar. |
| Your records | Owners can download their records, including report PDFs and photos. |
| Who built it | An NHWA certified home watch professional, inside an NHWA accredited home watch company. |
For price, and to check that your payroll and invoicing software is covered, request a demo.
Inspection apps vs. home watch software
General inspection apps are built for one-time reports, like a pre-purchase home inspection, or for broad safety checklists. Home watch is different: the same homes, on a schedule, for owners who are away. That calls for a repeatable home watch checklist, a report the homeowner can read in a minute, scheduling across a route, and billing and pay that follow each visit.
Questions
What is the best home watch software?
The best fit depends on how many homes you watch, how many inspectors you have, and what you use for payroll and invoicing. Compare options with the questions on this page. Spare Key IT is built for home watch companies that want inspection reports, payroll, invoicing and homeowner email in one place, and it was built by an NHWA certified home watch professional.
Is home watch software different from home inspection software?
Yes. Home inspection software is built for one-time reports, usually before a home is bought. Home watch software is built for repeat visits to the same homes while the owners are away, so it needs scheduling, a repeatable checklist, reports for every visit, and billing per visit.
What should home watch software connect to?
At minimum, your payroll software, your invoicing software and email. Those three connections are what remove the month-end counting and the manual sending of reports.